Colonnaden 18
20354 Hamburg

Telefon: +49 40 533 016-0

Contact: Dr. Michael Heidecker

General information

In accordance with our legal obligation, we would like to inform you of the collection and use of your personal data.

When you use our website, your personal data is collected. This may occur when you enter the data manually, such as your email address. But our system also collects data automatically, such as about your visit to our website. This takes place irrespective of the device or software that you use to access our website.

Any data that you enter on our website is entered voluntarily; you are not faced with any disadvantages by not disclosing your data. But without certain data we are not able to provide services or conclude contracts. We will notify you of this kind of mandatory information.

This website only collects the user’s personal data within the scope of the applicable privacy law, especially the General Data Protection Regulation (GDPR). The specific terms used in the text are explained in Art. 4 of the GDPR.

According to the GDPR, data processing is particularly permitted in three cases:

  • according to Art. 6(1) lit. a and Art. 7 GDPR, if you have consented to the data processing by us; in each case, we will provide specific information on the reason for the processing and the circumstances under which we process your data in advance in this privacy policy as well as in the process of providing your consent according to Art. 4 no. 11 GDPR;
  • according to Art. 6(1) lit. b GDPR, if the processing of your personal data is required to establish, conclude or execute a contractual relationship;
  • according to Art. 6(1) lit. f GDPR, if based on a balance of interests, the processing is necessary to protect our legitimate interests; this particularly includes our interests in analysing, optimising and securing the offer on our website – this primarily involves the analysis of the user behaviour, the creation of profiles for advertising purposes and the storage of access data as well as the use of third party providers.

Master data, usage data

Master data

We collect master data (e.g. name, address, email address and, where applicable, services requested) if this is necessary to establish, structure or amend a contractual relationship between us and the user.

Usage data

Furthermore, we collect usage data (e.g. visits to the website) to enable the user to use the services on our website.

We only compile usage data if and to the extent that this is necessary for billing purposes. Otherwise we will only use usage data to create pseudonyms; only if you have not objected to this. You can submit this objection to the address indicated in the site notice or the controller specified in this privacy policy at any time.

The legal basis for this data processing are our legitimate interests in analysing the website and your use in accordance with Art. 6(1) lit. f GDPR and, where applicable, also the legal consent to store data as part of the establishment of a contractual relationship in accordance with Art. 6(1) lit. b GDPR.

Moreover, our provider stores information, the server log files, which are automatically transmitted by your browser, whenever you use this website. These are::

  • your IP address
  • type and version of your browser
  • host name
  • time of visit
  • the website from which you visited our site
  • name of the accessed web page
  • specific time of access and
  • transmitted data volume

This data is only used for statistical purposes and does not enable us to identify you as the user.


If we ask for your consent to process your data, we will provide clear and easily accessible information on the cases for which you are granting your consent. Any consent that we request is voluntary and any benefit that you would like to obtain by granting your consent can also be obtained without providing your consent, just ask us.

For any consent that you provide to us, you have the right to revoke any consent to process your personal data. This may take place via an informal notification, e.g. via an email to the email address provided in the site notice. Your revocation does not affect the lawfulness of any processing that has taken place prior to this revocation.

Duration of storage

Your data is essentially only stored for as long as this is required for the purpose of the relevant data processing. Any storage beyond this period may particularly take place if this is required for prosecution or storage remains necessary for other legitimate interests, or we are legally obliged to store your data (e.g. as part of tax retention periods, which generally amount to 6 or even 10 years).


Cookie notice

As part of our legitimate interest in a technically flawless online offer and its efficient design and optimisation in accordance with Art. 6(1) lit. f GDPR, our website uses cookies to make our offer better, more effective and more secure. Cookies are text files that are stored on your computer and save certain data on your user behaviour on our website so that, for example, an offer that aligns to your previous use can be provided. This may involve the use of “session cookies”, which are automatically deleted at the end of your visit to our website. But cookies also exist, which are permanently stored on your computer if you don’t delete them. This then allows us to recognise your browser when you next access our website and present offers that align to your previous use of our website.

Your browser lets you prevent the use of cookies entirely or on a case-by-case basis. You can find out more about this in your browser’s user guide. You can also delete cookies; we have provided a few instructions on this below:

for Chrome:
for Safari:
for Firefox:
for Edge:
for Internet Explorer:

Blocking cookies may restrict the function of our website as well as other websites that you visit.

You can permanently prevent the storage of cookies in your browser by downloading and installing the linked plugin below. You can find more information  here.

You can also prevent the use of cookies by third-party providers in relation to you by opting out on the deactivation site of the Network Advertising Initiative as per the instructions provided. You can find just such an offer on this US website.

Rights of users

You can request information on our stored personal data concerning you at any time, free of charge. In this case, you will need to be personally identified to prevent any possible misuse.

Erasure, rectification, restriction

You can request the rectification (including the completion) of incorrect data by us as well as the restriction of its processing or even the erasure of your data. This particularly applies if the purpose of the processing is no longer applicable, a necessary consent has been revoked and no other legal basis exists or our data processing is unlawful. We will then immediately rectify, block or even delete your personal data within the statutory framework.


You can object to any processing of your personal data, which is based on the balancing of your interests in accordance with Art. 6(1) lit. f GDPR at any time, if reasons exist that arise from your specific personal situation.

We will then no longer process your personal data, unless we are able to provide evidence of compelling legitimate grounds for the processing, which override your interests, rights and freedoms, or the processing serves to assert, enforce or defend against legal claims.

Data transfer

You can request the transfer of our stored personal data concerning you in a machine-readable form.


If you feel that our data processing infringes upon your rights, you may submit a complaint to the competent regulatory authority.


We rely on trust and therefore early personal contact.

We look forward to hearing from you.